From spreadsheets to the sales-boosting web system

Establishing business processes and software development for a Persian rug supplier and seller. 

The London Persian Rug Company is an established and esteemed British family business. Their unique collection of handcrafted, oriental carpets, rugs and runners attracts customers from all over the country. British famous department stores, world-class interior designers and clients shop there for luxury and comfort. Silk, wool, and cotton products are valued across the U.K. These products may be excellent but without efficient management and sales software, internal processes may suffer. That was the case for the London Persian Rug Company. We helped by providing two custom software solutions and a complex analysis of business processes.

Our client had three major challenges:

Close cooperation and the client’s domain knowledge benefited the outcome.

We approached the project by analyzing the challenges. Then we created a number of internal processes that had a consistent vision and supported daily operations. Finally, we decided to build two custom software solutions that complemented each other and supported the business goals. All of this – analysis, creating and optimizing processes, setting out on two different software products – was done through close cooperation with the client. Through extensive conversations and workshops, we understood the business and were able to help. Close cooperation and the client’s domain knowledge benefited the outcome.

With consistent business and technical support throughout the implementation, employees knew what to expect from the get-go.

With assumptions and goals for the future, we prepared a system specification to sort out business insights. Then we designed custom software and implemented it. Finally, we configured the Trello app to support different company departments and allow them to understand what’s going on. That helped them cooperate daily as well as exchange information and status.

With consistent business and technical support throughout the implementation, employees knew what to expect from the get-go. That’s why the system implementation time was short and didn’t exceed initial expectations.

Software features:

The next phase is coming.

That's not all. We plan to add more functionalities:

 

Two major benefits for the client.

Our engagement solved two major problems:

Now the London Persian Rug Company can focus on daily business operations.


Everything was driven by our understanding of the client’s business goals. By looking into processes and opportunities for growth, we took what the company cared about the most and turned it into a practical solution. The client is now more efficient, flexible, and offers products in a different, more customer-friendly light.

Project facts

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