5 business processes that you should automate today

To stay competitive, companies should automate sales, customer service, expense tracking, packaging, and social media for efficiency and growth.

Your company needs to evolve all the time, and you need to lead it to success. Nowadays, the market and the whole working environment are changing rapidly, and to stay competitive, you should keep up the pace. Automating your processes should be one of your vital goals. It can help you increase efficiency and save time employees can use to get involved in crucial processes. Statistics are cruel, but you should know them to understand the problem better. 50% of sales time is wasted on unproductive prospecting. 40% of productivity is lost to task-switching. Reports are full of numbers and statistics, and you can see much work to do. These and many other problems can be solved by automating the processes in your company. Below are a few examples of processes you should automate in your company.


Automating sales by implementing unique software solutions is one of the most wanted and needed things when talking about automating processes. It can significantly boost the efficiency and accuracy of the sales process. At the same time, it ensures that you will not miss any opportunity and be ready for many possibilities. Your sales team can focus more on finding new customers and improving communication with them while the software solution performs many repetitive and time-consuming tasks. Other benefits of sales automation are, for example, increased revenue and a reduced sales cycle due to more tasks performed simultaneously. Different solutions can even forecast future sales and predict the tendencies of the market based on data gathered from archived transactions. It also makes evaluating the sales team’s performance easier and monitors the communication with the customers. You should carefully pick the features most needed in your future sales automation software solution to make the most of it.

Customer service

Quality and time are critical for customers, especially when they need assistance. Automation of customer service can improve both of these vital factors. It reduces the time necessary to resolve issues, and you can be sure that no question is left unanswered about what influences future sales. One of the ways to automate customer service is to implement a Chabot in your company. It might be programmed to answer and ask the most crucial questions and create databases that make work more efficient. However, more ways exist to automate this process, and human interaction is still significant. Tools are meant to help with the work, not replace humans.

Expense tracking

Manual tracking of your expenses can be a reason for many errors and is very time-consuming. Using a tracking software solution, your employees can send reports and do everything online, which is, once again, less time-consuming and much more accurate in many situations. Software solutions can be equipped with special features to help monitor expenses, analyse them, and identify cost-saving opportunities. Adjusting your budget needs to be done from time to time, and with all that data gathered by software solutions, you can specify more opportunities and use them to lower expenses.


Suppose your company is focused on producing tangible products. In that case, one of the most crucial processes you should automate is packaging, especially when your products are in high demand and you want your company to develop. Manual packaging is time-consuming and might limit your delivery potential. In this case, automating means using machinery for sealing, labelling, taping, weighting and more, but also having software will coordinate all these processes, gather data and allow you to manage the efficiency. In this case, finding compatible software and hardware and learning how they work takes time. By automating your packaging, you can quickly increase productivity, reduce material wastage, lower costs and improve the quality of the packaging that, prevents product damage during delivery.

Social media

Marketing is essential for most companies and needs much attention, but some processes may also be automated. Nowadays, much content is spread through various social media sites, and taking care of many accounts can be time-consuming. You can, for example, automate social media campaigns and schedule many posts for days ahead. You can be sure they will be published strictly at the scheduled time and in the most suitable form. By doing so, you can save more time to communicate with your clients and create a bond between you and them that will allow you to make more accurate and substantive content tailored for them.

In most cases, automating your processes helps you save time and use it to increase your productivity in many different fields. You can often achieve that by adopting new software solutions tailored especially for your company and its needs. Consider finding an IT partner for your business who will create a software solution especially for you and maintain it during the company’s growth. Make your mind up and find a way to gain a competitive advantage.

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